Reviewed customer-service experience rules
| Airline | Published experience requirement | Verification |
|---|---|---|
| United Airlines | 12 months | Official source |
| Southwest Airlines | Check active listing | Official source |
| Delta Air Lines | Check active listing | Official source |
| American Airlines | Check active listing | Official source |
| Alaska Airlines | 24 months | Official source |
| Frontier Airlines | Check active listing | Official source |
| Sun Country Airlines | 24 months direct customer service | Official source |
| SkyWest Airlines | Check active listing | Official source |
How to prepare your experience record
A job title alone does not prove that the airline will count the work. Build a simple record that shows dates and the customer-facing responsibilities you actually performed, then compare it with the wording in the current posting.
- List start and end month for each relevant role.
- Separate overlapping roles so the same calendar month is not counted twice.
- Describe direct customer or community interaction in plain, verifiable language.
- Keep employment or volunteer evidence available if the application requests it.
- Ask the airline when a role sits near the edge of its published definition.
The three stable duration rules in this comparison
The reviewed official page publishes at least one year of customer service.
Read United requirements →The reviewed language refers to customer or community service experience.
Read Alaska requirements →The reviewed source describes direct customer-service experience.
Verify in the source ledger →Why several rows say Check active listing:
An airline may value customer-facing work without publishing a stable evergreen duration. CabinReady Fit does not turn a preference, an old posting, or a third-party claim into a hard requirement.